Merchant of Record

Merchant of Record, explained.

Merchant of Record (MoR) means FINBPM is the legal seller for transactions processed through our checkout. We take on the obligations that make global selling heavy, including payments, tax, and disputes, within the agreed scope.

You keep

Brand, pricing, product, fulfilment, and customer success.

  • Pricing
  • Fulfilment
  • Customer experience

FINBPM takes on

Payment processing, tax and VAT compliance, disputes, and billing support, within scope.

  • Tax
  • Disputes
  • Billing support

Scope is defined in the agreement. Built for SaaS and digital products.

What changes when FINBPM is MoR

Instead of you registering, contracting and operating across every jurisdiction, FINBPM becomes the seller of record for transactions processed through our checkout. We run the operational layer that comes with that role.

Liability

We assume key obligations

Tax calculation and collection workflows, payment processing compliance, refunds, and chargebacks, aligned to the agreed MoR scope.

Customer

You keep product and customer experience

Your brand, pricing, fulfilment, customer success and roadmap stay yours. We do not take over your product.

Ops

The operational surface shrinks

Fewer vendors, fewer brittle edge cases, and one consistent reporting and support surface across markets.

A clean commercial model for messy reality

International selling creates obligations: local tax treatment, evidence collection, invoicing rules, dispute workflows and billing support. The MoR model consolidates that operational work into one layer you don’t have to build and maintain.

When MoR is a strong fit

You’re expanding into new markets, dealing with complex tax exposure, or you want to stop stitching vendors and processes together.

When MoR may not be right

If you already operate global tax, disputes and billing support in-house, and you want to keep liability and the full operational stack internally.

How it works

A clean transaction flow.

FINBPM runs the commercial and operational layer of the transaction. You keep fulfilment and the customer relationship.

flow.txt
Customer → FINBPM Checkout (MoR) → Payment methods
     ↘ Tax + Invoicing + Evidence
Your product fulfils the sale
Billing support, refunds, disputes → FINBPM
Net settlement + exports → Your finance stack

1. Customer purchases

FINBPM processes payment, calculates tax, issues compliant documentation, and records evidence.

2. You fulfil the product

You deliver access, licenses, digital goods, or marketplace fulfilment, under your brand.

3. Settlement and reporting

FINBPM settles net proceeds and provides exports for reconciliation and bookkeeping.

4. Billing support and disputes

Refunds, chargebacks and billing queries are handled through agreed playbooks and SLAs.

Want a MoR assessment for your business?

We will review your products, pricing model, and target geographies and propose a go-live plan.